Before you get to 1,000 true fans, try getting to 100. This from Mariah Friend:

Shout out to Seth Werkheiser for constantly reminding me that real connection + relationships trump the social media algorithms time after time.

Last week, I published my debut novel, The Pattern Shop and personally reached out to 100+ people to celebrate and offer them gratitude for being a part of my journey.

Do you know what happened?

Over a third of those people bought books. That’s 30% compared to the average social media conversion rate of 3%.

She goes on to say that it’s not just about sale, but “it’s about the conversations I had with friends I hadn’t spoken to in years.”

Today I did an hour long “Office Hour”, and we got into doing Substack Lives, how to show up for the people who already read your work, why lives aren’t an audience-growth hack, building community, running Zoom calls, starting tiny email circles, ditching Instagram/TikTok, and creating offerings for your audience.

I warned that we shouldn’t think of Substack Lives as an audience builder, but rather a way to let your existing audience get closer to you.

“Use Substack Live to show up for the people who already know you — not to chase new subscribers. Don’t treat it like some growth hack or algorithm play. Think of it as getting closer to the folks who are already here, the ones who actually read your work. Show them your vibe, how you talk, how you think. That’s where the trust comes from — not trying to perform for a crowd that isn’t even watching.”

When setting up a Substack Live, you’ve given the option to send an email to your subscribers to let them know. Someone asked if I do that or not.

“Send the email. If people get pissy about it, bye. Hit the road. I’m doing things, and I’m going to tell people about them. You’re either along for the ride or you’re not.”

On building offers when you don’t really know what your audience wants:

“Stop overthinking your offers. Don’t send a giant survey asking people what they want — most won’t fill it out anyway. Just say, ‘Hey, I’m doing this. Come along if you want.’ If no one shows up, cool. You didn’t waste time building a whole thing no one needed. Show up, do the work, and let people join or not.”

Our next Escape Pod special guest will be Erin Shetron; creative advisor, editor, and “newsletter whisperer.” She writes the Frequent Criers Club newsletter, and she’ll be joining us to share her process, and dig into the gentle and genuinely helpful way she works with clients. For more information and to register (for free), please click here.

I’ve been saying we should be get back to blogging and updating our websites for awhile now. Here’s some feedback from a recent Email Guidance client who added a blog to their site:

“Literally within one week (of adding the blog) this led to an invitation to give a talk (you know the old-fashioned way, you introduce yourself to someone cool, they look you up, find your website and boom).”

If someone needs an account to see your work, it’s not really public, so make sure your best work is available for everyone to see on the world wide web.

I saw someone marketing their music production services in text, outlining the discount, the expiration of the offer, and who might be interested.

No evidence, just details.

Their website showed the albums they worked, a display of musicians who trusted them with their art, their vision.

That’s evidence.

Along the same line are folks who offer 1:1 coaching calls, which is something that’s built on trust. It’s hard enough to get on a Zoom call with someone you know, right?

That’s why I put a video on my 1:1 booking page, and I tell clients to do the same.

Show evidence of how you talk. Your cadence. Your tone. Make it wonderfully obvious that you’re someone they can trust enough to hit “book a call.”

You don’t need more details, you need more evidence.

From “Don’t Build an Audience,”

“There are two ways for your content to gain immediate traction: somebody references it or an algorithm serves it. Both provide liquidity to your content, distributing it to interested consumers.

If you write something amazing, a few emails to some key people in your field is all you need to start this process.”

You can make things that people want to share with their friends, but don’t fall into the trap of making work just to please an audience.

Just make sure the work you’re making is warming your soul, first and foremost. Then, just keep making cool stuff, show it to your friends, over and over again.

Someone asked me via my Email Guidance offering about how to get more people to their site without social media, and how to get more sales (I’m paraphrasing), and this is a lightly edited version of my reply:

I’m going to push back on the “growing your audience” or getting more “eyeballs” thing and jump into TRUST, and how we build that online.

Because like, social media sorta made it “easy” to build trust because we could just take our phones and make videos and then people could see those videos and they heard our voice, they saw our face, they saw the expressions, and social media made it possible for us to put on display who we were. That was wonderful. 

And so I go to your website, and I see your many offerings, but I don’t see you.

Sure, I see photos of you, and I see lots of text, but I don’t see you. Who are you? Why should I hit that BOOK HERE button?

If I’m just a random visitor from the internet that happened to come across your site, your site looks just like everybody else’s with great pictures, nice writing, and a book now button. Where’s the trust though?

For me, it’s all about the trust, and I think the video aspect that we got from social media is something that’s so vitally important on our own websites. 

So, what if instead of trying to build all these new ways to get people to our website (that’s not converting), we poured more of ourselves, our true authentic selves, into making videos that fit into the places on our websites that make and build trust? 

I’m not saying we have to become YouTube influencers by any means, but I think even something as low-tech as recording a Zoom-style video that shows people what it’s like to show up on camera with us can go so far in building trust.

it’s scary getting on a Zoom call with someone you don’t know. But it’s easier to get on a Zoom call with someone you do know.

How many of your friends, if they asked you right now to get on a Zoom call, would you be easily to say yes to?

This is where I think the magic lies is moving away from social media, from Olivia Rafferty:

“What I’m really toying with is the idea of quitting Instagram for all of 2026, as an experiment. This kinda frightens me because I want to do another crowd finder this year, and Instagram was surprisingly useful and getting some pledges last time I did it. But I just feel like my creativity and headspace will be the better for it?”

As I’ve spent less time on social media over the last few years, I had time to host weekly Zoom calls with my subscribers.

I am a better person because of it.

If you would have asked me in 2023 to moderate a panel about artists leaving social media, I woulda said no way – I’d be terrified! But now? I’ll do it this afternoon on Zoom, let’s go.

Sure, if I stayed on social media I could have gained more likes, potential subscribers, some opportunities, but I’d have been the same Seth.

Today I am a better communicator, writer, person because I’ve put my time and energy into people instead of platforms.