Do you want free donuts?

Do I want free donuts? Yes.

Do I want rewards? Well wait, what are the rewards? How do I get them?

I went out for a donut and iced coffee today.

The owner and I got talking about websites, social media, and email marketing of course – yes, I’m loads of fun at parties!

The owner told me the challenge of getting people into their reward program (buy enough donuts and coffee, get free donuts).

Her pitch is basically, “do you want to join our rewards program?”

And those go (usually) three ways:

1. Yeah, sure.
2. No, thanks.
3. Wait, what’s the rewards program?

For me, if you ask someone who’s buying donuts if they want free donuts, I think that changes the response a bit, to something like:

1. Uhh, yes.
2. Wait, what?

➡️ Think of this when writing subject lines.

Your “West Coast Tour Dates Announced” subject line is great for fans on the West Coast, but a horrible subject line for everyone else.

For someone like me in Pennsylvania, I have no incentive to open that email. Go have fun, West Coast!

But a subject line that says, “Do you remember when those cowboys got us back on the road when our van broke down?” – that’s for everyone! I want my van-repairing cowboys!

Then, of course (ahem), include your West Coast tour info later in the email, for your West Coast fans.

➡️ Think of this when asking your social media followers to subscribe to your newsletter.

When you say “sign up for updates,” people who’ve been on the internet for more than five seconds can already assume what they’re signing up for; deals, discounts, sales, bargains, big BUY NOW buttons.

Boring.

Make it easy for your fans to say “yes, I want that.”

Do you want free donuts? Yes.

Do you want more of my art? Yes.

Do you want more photos of my travels? Yes.

Do you want more writing? Yes.

Don’t tell me to sign up for updates, tell me what I’m getting.

Make your ask so good I have to say yes.