Category: SubstackCategory: Substack

“(Substack) is still another platform hosted elsewhere. It simplifies the process for writers, podcasters, video creators, and others to publish their work for money. But their stuff is still made available at the mercy of software they do not control — and I bet there will be a time when Substack decides to make a controversial platform-wide change some publishers will want to back away from. The pressure is already there.”

Substack was a great place to grow an audience, but I believe those days are coming to an end, and I think that’s okay. We don’t want to rely on any single platform or source to grow and build upon. We should use the tools available to us, yes, but when brands such as Substack become a bigger and bigger story, yes, like Nick Heer says above, the pressure is building and someday it will pop.

Technically I am violating Substack’s Publisher Agreement because my recurring membership system is done via Memberful.

You may not circumvent your payment obligations to us by soliciting payment from a Reader outside of Substack or by using any alternative method to collect subscription payments. This includes receiving payments for your publication through links to PayPal or a separate Patreon page.

This is why I’m exporting my email list every day.

When I signed up back in 2021 I knew (more or less) what I was signing up for: I’d be able to offer a “paid newsletter” via Substack, and that made total sense.

But I’ve realized I don’t really write a paid newsletter at all! I offer my community via weekly Escape Pod Zoom calls, and using Substack to manage that doesn’t work very well.

While places like Twitter and Instagram may “hide” your posts when you include a link to your Substack, Substack doesn’t just frown upon links to PayPal, Patreon, etc – they might shut down your account because of it.

Substack was great for growth (for a bit), but frowns upon you outgrowing their offering. Then they technically make it difficult to extract yourself from their system.

If we find yourself trying to fit your square membership into Substack’s round hole, tough luck – that’s what we signed up for, I guess. And it seems now that the safest best for Social Media Escape Club is to move my email list elsewhere at some point.

A little catchphrase I came up with: When you hit send, it’s not the end. Maybe I invented it, maybe someone else did—but it’s true either way.

Right now, it’s summertime—open rates are down, comments are down, “likes” are down.

But when you hit send, that doesn’t mean you’re done, especially if you’re on Substack! You have the direct URL for every post you send. Yes, those posts land in inboxes, but that’s just the beginning.

Take that link and bring it somewhere else. And I don’t just mean posting it on Twitter or Facebook and hoping the algorithm does you a favor—because honestly, it probably won’t.

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Using comfortable tools is important if we want to make the work we’re destined to make.

Note I didn’t say the “right tools.”

There’s lots of opinions and made up rules about the right tools to use, especially in the marketing of our creative work. The Social Media Escape Club is based upon dismissing the idea that social media is the right way to get our work out into the world.

For many, social media is uncomfortable. Dashboard metrics are uncomfortable. The idea of “creating content” to talk about work is uncomfortable. Using certain software tools, or computer programs – they’re uncomfortable.

We’re allowed to not use social media platforms, or perform at noisy bars.

We’re allowed to turn down opportunities that don’t align with our values.

We’re allowed comfort and ease in how we work, and how we make our art.

Says Kening Zhu in “the joy of missing out on platforms:”

“The more I’m nourished by my work, the more that others have the possibility of being nourished by it too.”

This is why I moved my paid members from Substack to Memberful. I don’t like what I’m seeing on that platform, and right now I wanted to ensure I could protect my member and data by moving somewhere else.

Was their discomfort in the move? Of course. But that’s what platforms do – they make it easy to stay. Untangling ourselves from these platforms is difficult work, but if there is comfort on the other side of that, then it’s worth it.

I don’t publish a paid newsletter, I host weekly Zoom calls with members. Substack’s ability to manage members is very limited, and they haven’t made any meaningful updates to their system in the four years that I’ve been using their platform.

That, along with other folks losing data without any help from the Substack team has made reassess how I want to run my business, which led to moving my paid subscribers to Memberful, who are owned by Patreon.

They were very extremely helpful, getting on Zoom calls with me to walk me through the process and answer my questions, which made the move that much easier. I’ve never had a Zoom call with anyone at Substack. Finding an email address to get the export process started was a challenge, too.

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