Category: SubstackCategory: Substack

Readers can now subscribe to your Substack publication on their iOS device. But be careful – if you ever choose to leave Substack, you can’t take that paid member with you.

For IAP subscribers, Apple does not transfer billing relationships between platforms. You will still have access to their email addresses, so you can reach out and invite them to re-subscribe elsewhere.

We’ve also built a process to make this outreach easier for creators who decide to move their business off Substack. Our support team can work with you directly to guide you through your options.

So if you ever move to something like Ghost, Beehiv, Buttondown, or Memberful, it involves a couple more steps now. Yes, you still have their email address – which is very good! But if you have to suddenly tell 100 people who’ve signed up on an iOS device to cancel and sign up somewhere else, you will probably lose a handful in the process.

What percentage of your Substack subscribers have a ★★ or lower activity rating? For me, it’s 65%. Maybe I’m a horrible newsletter writer and that’s why no one reads my publication?

Or maybe Substack greased the wheels to drive subscriptions and give the illusion that they’re a coveted source of enthused readers? This is straight from the social media playbook as detailed by Cory Doctorow’s concept of Enshittification:

First they lure users onto their platforms, then attract businesses who might profit from this newly formed public, and then finally squeeze both for their own profit. Tech giants lure users in with convenience and then degrade their services over time, draining profit at the cost of user experience. In the meantime our public squares have turned somewhere between the mall and a dumpster fire, that is unfit to deal with the problems of our times.

I was looking for a free place to start a newsletter back in 2021. The Recommendations feature rolled out in early 2022. I got lots of subscribers from that! Then Substack Notes came in April of 2023 – like Twitter, but “nicer!”

The subscriptions flowed like water, like a fire hose!

Until it didn’t. I used to get 25+ new sign ups a day, but as you can see above (that 65% of my email audience if dreadfully unengaged), what did that really get me?

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I’m a big fan of one-page websites, and How To Leave Substack is one such site.

We’re discovering more and more that centralized kingdoms of power are not the answer. Especially when such a platform has no back ups of your work when you inadvertently delete something, or when they send a push notification with a fucking swastika, or goes quiet while a known Substack Bestseller is accused of plagiarism.

I understand the “Asking Authors To Move” section of the How To Leave Substack website. But trust me, moving ain’t easy, as Tara McMullin wrote about this back in “Substack Has a Nazi Problem” era (Nov 2023),

“There’s the work that goes directly into making a move—researching the options, exporting and importing old content, learning how to use the platform, designing your profile or site, moving your audience, etc. There’s also the work that goes into establishing yourself within the network of a new platform, answering questions from your audience about the new platform, and figuring out what kind of content is going to work best on this new platform.”

It took me a solid month or two just to export my paid members to Memberful. I was afraid I’d break something, that some setting would be left un-checked and I’d double charge my members. Or have to refund everyone.

Working with Substack, turns out, is precarious.

There’s a lot of people who probably want to move, but many don’t even know what the options are at. But trust me, I’m telling lots of current Substack authors that they can move their paid members to Memberful.

Looking to move your paid subscribers off of Substack? I’ve moved mine to Memberful.
Got questions? Book a 1:1 call here, or explore my Email Guidance offering.

Be careful if you’re sending important information in the custom header or footer of your Substack newsletters. If you’re sending Zoom information or Luma invites or other special links to paid subscribers and they’re reading your newsletter in the Substack App, they won’t see it.

This is troubling, as Substack just recently said this:

We’re doubling down on the Substack app, which is designed to help audiences reclaim their attention and connect with the creators they care about.

Get everyone to subscribe to multiple publications, then users have messy inboxes. The cure? Just use the Substack App!

Then, when a publisher leaves Substack and sends a newsletter via a new service, the email will show up a users inbox again – this can be jarring!

“Wait, I thought I was getting all my newsletters in the Substack app?!?!”

So now it’s almost like people won’t be subscribed to a newsletter, they’ll be subscribed to a Substack.

This seems like a slippery slope.

A question I got via my Email Guidance offering:

Q. I saw you’ve been posting casual stuff (on Substack Notes) and I’m curious how you… justify that against an anti-social media ethos? That sounds like an argumentative question but I mean it in earnest!

A. If I post on other social media platforms, I need to get people from those services over to Substack in order to subscribe to my newsletter. With the casual energy I expend on Substack Notes, I get maximum value in return – as in, it’s just one or two clicks from gaining an email subscribers.

Substack is a tool that I use for now. Someday that will change. But for now, today, I can swap my time and energy “engaging” there because I know I can replenish that energy by building my email list.

Am I playing the game? Absolutely. But I am guarding my energy. I don’t rely on Substack Notes to “get the word out.” I am writing the answer to this question on my own website first, before I put it on Substack Notes (if I even do at all).

I am playing the game on my terms.