Category: MemberfulCategory: Memberful

Using comfortable tools is important if we want to make the work we’re destined to make.

Note I didn’t say the “right tools.”

There’s lots of opinions and made up rules about the right tools to use, especially in the marketing of our creative work. The Social Media Escape Club is based upon dismissing the idea that social media is the right way to get our work out into the world.

For many, social media is uncomfortable. Dashboard metrics are uncomfortable. The idea of “creating content” to talk about work is uncomfortable. Using certain software tools, or computer programs – they’re uncomfortable.

We’re allowed to not use social media platforms, or perform at noisy bars.

We’re allowed to turn down opportunities that don’t align with our values.

We’re allowed comfort and ease in how we work, and how we make our art.

Says Kening Zhu in “the joy of missing out on platforms:”

“The more I’m nourished by my work, the more that others have the possibility of being nourished by it too.”

This is why I moved my paid members from Substack to Memberful. I don’t like what I’m seeing on that platform, and right now I wanted to ensure I could protect my member and data by moving somewhere else.

Was their discomfort in the move? Of course. But that’s what platforms do – they make it easy to stay. Untangling ourselves from these platforms is difficult work, but if there is comfort on the other side of that, then it’s worth it.

I don’t publish a paid newsletter, I host weekly Zoom calls with members. Substack’s ability to manage members is very limited, and they haven’t made any meaningful updates to their system in the four years that I’ve been using their platform.

That, along with other folks losing data without any help from the Substack team has made reassess how I want to run my business, which led to moving my paid subscribers to Memberful, who are owned by Patreon.

They were very extremely helpful, getting on Zoom calls with me to walk me through the process and answer my questions, which made the move that much easier. I’ve never had a Zoom call with anyone at Substack. Finding an email address to get the export process started was a challenge, too.

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