Category: SubstackCategory: Substack

A little catchphrase I came up with: When you hit send, it’s not the end. Maybe I invented it, maybe someone else did—but it’s true either way.

Right now, it’s summertime—open rates are down, comments are down, “likes” are down.

But when you hit send, that doesn’t mean you’re done, especially if you’re on Substack! You have the direct URL for every post you send. Yes, those posts land in inboxes, but that’s just the beginning.

Take that link and bring it somewhere else. And I don’t just mean posting it on Twitter or Facebook and hoping the algorithm does you a favor—because honestly, it probably won’t.

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Using comfortable tools is important if we want to make the work we’re destined to make.

Note I didn’t say the “right tools.”

There’s lots of opinions and made up rules about the right tools to use, especially in the marketing of our creative work. The Social Media Escape Club is based upon dismissing the idea that social media is the right way to get our work out into the world.

For many, social media is uncomfortable. Dashboard metrics are uncomfortable. The idea of “creating content” to talk about work is uncomfortable. Using certain software tools, or computer programs – they’re uncomfortable.

We’re allowed to not use social media platforms, or perform at noisy bars.

We’re allowed to turn down opportunities that don’t align with our values.

We’re allowed comfort and ease in how we work, and how we make our art.

Says Kening Zhu in “the joy of missing out on platforms:”

“The more I’m nourished by my work, the more that others have the possibility of being nourished by it too.”

This is why I moved my paid members from Substack to Memberful. I don’t like what I’m seeing on that platform, and right now I wanted to ensure I could protect my member and data by moving somewhere else.

Was their discomfort in the move? Of course. But that’s what platforms do – they make it easy to stay. Untangling ourselves from these platforms is difficult work, but if there is comfort on the other side of that, then it’s worth it.

I don’t publish a paid newsletter, I host weekly Zoom calls with members. Substack’s ability to manage members is very limited, and they haven’t made any meaningful updates to their system in the four years that I’ve been using their platform.

That, along with other folks losing data without any help from the Substack team has made reassess how I want to run my business, which led to moving my paid subscribers to Memberful, who are owned by Patreon.

They were very extremely helpful, getting on Zoom calls with me to walk me through the process and answer my questions, which made the move that much easier. I’ve never had a Zoom call with anyone at Substack. Finding an email address to get the export process started was a challenge, too.

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Had a great time talking with Claire Venus via Substack Live. We covered a lot in this hour long chat!

Substack’s platform features and distractions: We talk about the increasing features on Substack, like Notes and video, which creates an “attention economy,” which is often times what we’re trying to avoid!

The value of an Email List: Direct access to your audience is so important, and very much worth the time and energy.

Monetization and payments: The challenge in asking for payment, and exploring options like “Buy Me a Coffee” buttons instead of paid subscriptions.

Hosting your own Zoom calls!

Connecting beyond vanity metrics: We talked about building genuine connections with readers and other writers through personal outreach, and small gatherings, and how that can be more valuable than viral hits or ranking on arbitrary leaderboards.

Tenacity in reaching readers: Not all subscribers see every post or email, so it’s necessary to employ “creative bothering” (thanks Cody Cook-Parrott) and talk about your offering more than once to make sure your message reaches your audience.

Stop pleading with the Substack algorithm to find you cool people to follow.

Go to the profile page (like mine, below) of someone you subscribe to, and check out all the posts they LIKE and the publications they subscribe to.

Look at what Austin Kleon likes.

Patti Smith subscribes to five newsletters.

I guarantee you’ll find some interesting characters by doing this, and it’s way more fun than waiting on a computer algorithm