SMALL COMPANIES COMPETE ON CARE
This from “I Moved My Entire Business Off Big Tech. Here’s Exactly How and Why,” by Tracy Stewart.
“Every single company in my new stack offers real human help. Phone, live chat, email with actual responses… I hadn’t noticed how completely I’d accepted the big tech model of help articles and chatbots until I experienced the alternative. Small companies compete on care. It shows. It makes a genuine difference.”
This is such a huge point to consider when leaving the big services – companies actually want to help you use their service!
I know setting up a website sounds hard, or moving to a new email platform, or figuring out something with domain names! But I promise, there are good companies out there with great help documents, and staffed by people who actually will help you. Like Tracy says above, we’ve accepted the big tech model of service, which is usually a let down!
💬 Questions or thoughts? Send me an email.
Join a live call this week!
You’re tired of social media, but wondering if there’s life after the newsfeed. That’s exactly what we figure out here – together. 🏳️🌈🏳️⚧️
→ See our upcoming Zoom schedule
Say hello. Ask about working together. Tell me how you’re doing: seth@socialmediaescape.club
Subscribe via RSS